Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below.
Order Processing Time
All orders are processed within [7-10 business days] after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.
Processing time does not include shipping time.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates only and may vary depending on the shipping destination, carrier, customs processing, and external factors beyond our control.
We do not guarantee delivery dates.
Shipping Methods & Carriers
We ship orders using reputable third-party carriers. Carrier selection is determined at our discretion unless otherwise stated at checkout.
International Shipping
We offer international shipping where available.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the product price or shipping cost.
We are not responsible for delays caused by customs clearance.
Risk of Loss
All items are shipped at the customer’s risk.
Risk of loss and ownership of the products pass to the customer once the order has been handed over to the shipping carrier.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping fees may apply for reshipment.
Lost or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once they are in the possession of the shipping carrier.
If your tracking information shows that a package was delivered but you have not received it, please contact the carrier directly.
Damaged Items
If your order arrives damaged, please contact us within [30 days] of delivery with clear photos of the package and item.
Failure to report damage within this timeframe may result in denial of assistance.
Contact Us
If you have any questions regarding shipping, please contact us at:
INFO@TCCOLLECTION.US