Contact information
Contact Information
If you have any questions regarding our products, orders, shipping, or policies, please feel free to contact us using the information below.
Customer Support
📧 Email: INFO@TCCOLLECTION.US
We aim to respond to all inquiries within 24–48 business hours, Monday through Friday.
Order Inquiries
When contacting us about an order, please include your order number and the email address used at checkout to help us assist you more efficiently.
Business Hours ( online only )
🕒 Business Hours:
Monday – Friday
[ 8:00AM-6PMÂ CST ]
Important Notice
We do not provide support through social media direct messages.
All official communications must be made via email.
Disclaimer
Our store is an independent retailer and is not affiliated with, endorsed by, or sponsored by Nintendo, Game Freak, Creatures Inc., or The Pokémon Company.
All trademarks belong to their respective owners.